Assistant Unit Manager [ 5 days / Jewel ]

SGD 37,200-40,800 / year

Assistant Unit Manager Location: Jewel Working Days: 5 Days work Working hours : Shift work (44 hours) Salary : $3100 – $3400 Major Role: Provides direct assistance and support to the Unit Manager Assistant Unit Manager Location: Jewel Working Days: 5 Days work Working hours : Shift work (44 hours) Salary : $3100 – $3400 Major Role: Provides direct assistance and support to the Unit Manager in the carrying out of daily operational activities. DUTIES AND RESPONSIBILITIES: OUTLET OPERATIONS Ensures that goals and targets set for the assigned unit are achieved through proper adherence to operational standards and policies. Checks and monitors level of stocks available for the outlet to use and efficiently forecasts usage and request of such items. Supervise and direct the conduct of processes involved to efficiently undertake food service and outlet maintenance. Monitor, direct and render support to efficiently manage the traffic of dining customers with the least complaints as possible. Ensures to provide the Unit Manage all pertinent operational data in order to aid Unit Manager in analyzing status of and performance of the Unit. Proposes and implement approved strategies to designed to improve operation and increase revenues of the outlet. Ensure that service standards are met and service sequence of the unit is followed. Helps in validating operational reports and data provided by the unit supervisor prior to submission to the Unit Manager. Conducts and facilitates unit briefings in the absence of the Unit Manager. Ensure that cashiering and POS transactions are carried out with integrity and preciseness. RESOURCE CONTROL and STAFF SUPERVISION Monitor, check, control, analyze supplies consumptions and properly seeks approval of the unit manager for replenishment of these items. Coordinates with respective department representative to facilitate supplies requisition. Participates in the conduct of month end inventory checking. Assist in defining and setting performance standards and provide inputs for evaluation performance. Provides recommendation in staff movement such as but not limited to promotions, transfers, terminations and the like. Ensure that schedules are properly planned, taking in consideration of the critical hours and days of operations. Promotes and ensures adherence of all team members to the Company’s code of discipline. Ensure that all memorandum and information published by the management are properly cascaded to the team members. CUSTOMER SERVICE: Properly handle and take appropriate and prompt actions on guest request and complaints and ensure to escalate such matter to the unit manager when necessary. Properly observes procedures on handling lost and found items. SECURITY, SAFETY AND SANITATION Observed measures for ensuring safety, security and sanitation within area of responsibility. Clarify feedback, relay, coordinate and respond promptly and accordingly Observed, apply, coordinate and cooperate in the implementation of Health, Safety and Sanitation related programs and exercise.

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